Hamilton Beach 12 Cup Digital Coffeemaker
Product Description
Programmable clock/timer2 hour auto shutoffAuto pause & serveNonstick keep-hot plateDishwasher safe carafe and filter basket… More >>
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Bought this on sale at Sears, very disappointed. First of all the carafe top will not come off unless you force it off and if you do, the pieces that hold it in place break off – the tiny nubs that go into the handle. Hamilton Beach did send me a new lid. The poor design of the carafe spout guarantees you will drip with every cup you pour, no matter what you do. Also when you fill the water reservoir you will spill if you use the carafe. Don’t bother with this model. Very, very messy to use.
Awful!! I’ll probably throw it out and buy another brand. If only I had kept the packaging material.
1. Scalding steam escapes from the carafe onto your hand when pouring. You have to use two hands in awkward positions to pour safely. Be very, very careful until you figure it out!!
2. There aren’t any lines indicating volumes for the water reservoir, except for 4, 6, 8, and 10 cups. You have to measure ahead of time or guess.
3. The coffee-filter basket can’t stand free. You have to use two hands awkwardly, or insert the filter basket into the coffee maker or a glass for filling.
4. The coffee-filter basket is between sizes 2 and 4. A #4 filter is too tall and a #2 filter is too short. You’ll have to cut #4s to fit.
5. The carafe’s lid is impossible to remove and reattach, except perhaps by a strong and careful teenager. Bottom line: you can’t wash the carafe.
6. The carafe drips while pouring both water into the reservoir and coffee into the cup.
7. The clock loses a minute every few days.
Overall, a horribly-engineered product. H-B should be ashamed.
Anybody old enough to remember the problems with the Ford Pinto? Supposedly if you hit the car in a rear-end collision it was very easy to rupture the gas tank and cause a deadly fire. Not really a good thing to happen on a car….
Well, I’m sure the deficiencies on this coffee maker aren’t going to kill anyone or cause any explosions, but they merit serious consideration before you even think about buying one – no matter how inexpensive it might be. Problems include:
the carafe’s top doesn’t come off easily at all, making cleaning difficult;
the filter basket is an odd size, so neither #2 or #4 filters fit perfectly; I had a #4 gold permanent filter which I thought would fit, but it didn’t, and #2 is far too small;
the machine is set to turn off automatically after 2 hours, probably OK for most but not for me – you can easily hit the button to warm it again though, so this is not a giant issue;
and most damaging, because of the way in which the filter basket is loose in its holder, it’s a challenge to get it set exactly right, and there’s no way that I’ve found to be absolutely sure that you’ve got it fitting correctly. If you don’t manage to do so, the carafe won’t fit exactly right underneath, and it will block most of the dripping, causing the filter basket to overflow and 2/3 of the coffee to be wasted pouring onto your counter! This is where the Pinto comparison is relevant, in case you hadn’t guessed…
Those MAJOR issues aside, the machine does make pretty decent coffee, better actually than the last Krups I had (which of course is no longer made), and I haven’t had issues with the carafe dripping as others have complained about. So it’s not QUITE worthless – but there are probably several better coffee makers out there that aren’t any more expensive and are much better designed.
I agree with the other reviews here: don’t bother with this coffee maker. The question is how do they put this to market knowing (they had to know) all of these flaws? Yes, the carafe will leak EVERY time you pour a cup. And steam will escape when you pour and could burn your hand if not careful. The filter basket must be “locked” into place under a little protrusion in the back — if it isn’t then the coffee won’t filter through and will back up, making a disaster of a mess. I am amazed how difficult it is to find a reliable coffee maker at a reasonable price. The search continues…
This machine is pretty good. The only problems I had with it is that the filter cup moves for cleaning (which is kind of a good thing) but it’s a little weird to get it back so the top closes good. Also I had a little trouble finding a “forever filter” to fit this machine. You also have to make sure to put the pot back in firmly against the back of the machine or it might drip strangly. All in all a decent machine for the cost.